- The categories of information GymnasticsVille collects when you provide us information or use the Site.
- The sources from which we collect personal information.
- The purposes for which we collect personal information.
- The categories of persons with whom we may share personal information.
- How we place digital advertising.
I. CATEGORIES OF PERSONAL INFORMATION WE COLLECT.
When you use the Site and when you place an order, we collect or receive personal information. We describe those categories of personal information in more detail below.
1.1 Contact and Other Information Which Can Be Used to Identify You..
GymnasticsVille collects information that you provide to us or one of our service providers when you use the Site. We may collect your name, email address, IP address, mailing address, billing address, shipping address, telephone number, birthday month, account user ID or account password. We may also collect the name and address of the recipient of a gift card you purchase. If you choose to create a GymnasticsVille account or order products from the Site, you must provide your name and email address. You may choose to submit your birthday month when you create a GymnasticsVille account.
1.2 Commercial Information.
We collect information when you communicate with us about products, when you consider or place an order for our products or gift cards, when you place an item in your shopping cart, when you engage in Live Chats with us, when you call our call center and when you make on-line purchases. We also maintain a record of your purchases.
1.3 Financial Information.
When you order GymnasticsVille products from the Site, you will need to provide certain Financial Information to one of our third-party payment processers, Authorize.net, PayPal, Afterpay, Apple Pay or Amazon Pay, and our fraud prevention service provider. “Financial Information” includes your credit or debit card numbers, your PayPal, Apple Pay or Amazon Pay account information, expiration dates and security codes.
GymnasticsVille does not directly access, handle, or store your Financial Information. However, GymnasticsVille will receive certain personal information, which you provide to our Payment Processor, Authorize.net, PayPal, Afterpay, Google Pay, Apple Pay or Amazon Pay as necessary to finalize your order such as your name, address, mailing address, billing address, phone number and email address. We will maintain a record of the purchases that you make when ordering from our Site.
1.4 Information Related to Your Use of our Site.
GymnasticsVille may collect information regarding your interactions with and use of the Site. That information includes your electronic device identifier, hardware information, operating system version, browser type and version, browser language, media access control (MAC), screen resolution, cookie information, system type, search history on our website, sites that you have visited, session ID number, visitor ID number, email event date, access times, and referring website URLs. We also collect information when you use the store locator on our Site.
2. THE SOURCES FROM WHICH WE COLLECT PERSONAL INFORMATION
We may collect personal information from the following sources:
2.1 Communications with You.
We collect personal information from you when you communicate with us by e-mail, regular mail or phone.
2.2 Use of Our Site.
We collect personal information you provide when you use the Site. For instance, at the end of the Site, we invite you to provide us with information so that we may contact you regarding your visit to the Site. We collect personal information when you sign up for previews, offers, promotions and other electronic communications regarding our products. We also collect personal information when you provide ratings and feedback regarding products and the Site.
2.3 Electronic Communications.
If you sign up to receive electronic communications, you consent to our sending such electronic communications to you using the email address you provide. If you no longer want to receive electronic communications, you should use the “unsubscribe” button found on the emails you received or contact GymnasticsVille Customer Service, and request to be unsubscribed. Within ten (10) days of receipt of your unsubscribe request, GymnasticsVille will remove you from our distribution list unless you request to be added again in the future.
You may also elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more. These messages may use information automatically collected based on your actions while on our sites and may prompt messaging such as cart reminders. To the extent, you voluntarily opt to have SMS notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages. For more information about text messages, see our Terms and Conditions.
2.4 Your GymnasticsVille Account.
We collect personal information when you create and use your GymnasticsVille account.
2.5 When You Make a Purchase.
When you place an order on the Site, our service providers who provide payment processing services, PayPal, Amazon Pay, Google Pay, Apple Pay or Afterpay, as applicable, will receive your Financial Information GymnasticsVille does not receive your Financial Information when you make a purchase. We do collect personal information required to finalize your order, such as your name, shipping address, telephone number, email address, and billing address. We do not retain credit or debit card information you provide when you make a purchase in our stores or over the phone.
2.6 Gift Cards.
When you purchase a gift card through the Site, we collect any messages and other information that you may provide, such as the name and address of the gift card recipient. Gift card purchases are subject to the terms of our gift card program.
2.7 On-Line Sweepstakes, Contests or Other Promotions.
When you choose to participate in our online sweepstakes, contests, or other promotions, you will need to submit certain personal information to enter, to receive any prize awarded and as otherwise specified in any official rules or other entry guidelines. We may combine the personal information we receive when you enter our sweepstakes, contests, or other promotions with the information in your GymnasticsVille account. We may also ask whether you wish to receive information about GymnasticsVille promotions and products and you may opt-in to receive this information by checking the appropriate opt-in box. If you choose to opt-in to receive communications, we will collect personal information and will use that personal information to send you information via email or regular mail about GymnasticsVille promotions and products.
2.8 Live Chat.
We collect certain personal information when you use the Live Chat feature on the Site. We collect such information from the transcript of that communication and other information that you may submit or input using that feature. If you use a chat feature while signed into your GymnasticsVille account, we may link the submitted information to your account.
2.10 Social Media Platforms.
We collect and store personal information when you post on our social media accounts, and we use personal information to serve marketing messages via those social media channels.
We collect certain information using a variety of tools including, but not limited to, cookies, pixel tags/web beacons, search boxes, web forms and fields, clear GIFs and other technologies/methods. If you turn off certain tools, you may not have access to features that make your experience on our Site more efficient and some of our features may not function properly.
(c) “DO NOT TRACK” Signals. Some browsers have a “do not track” feature that allows you to tell a website that you do not want to have your online activities tracked. Our Site does not support “do not track” requests.
2.12 Third Party Sources.
We may obtain data about individuals from third-party companies and public sources. We may combine that data with Personal Information or other data we collect. This enhances our existing data about our customers and other individuals who may be interested in our products (e.g., adding address data), improves our ability to contact you, and enhances our marketing capabilities.
3. PURPOSES FOR WHICH WE COLLECT PERSONAL INFORMATION
We collect personal information for the following purposes:
3.1 Communications with You.
We use your personal information to respond to your requests or questions. If you send GymnasticsVille a question via email, or phone, create an account, engage in chat, send a letter or otherwise communicate with GymnasticsVille, we will use that information to communicate with you. We also use this personal information to provide marketing communications to you.
3.2 For Sales Transactions and to Process Your Orders.
We collect personal information to process and deliver your orders, and facilitate the return of purchased products in accordance with our company policies.
3.3 To Improve Our Products and Your Customer Experience.
We use the personal information we collect from you to improve our products and your customer experience.
3.4 Advertising, Marketing and Promotional Activities.
We use the information you provide to advertise, to develop marketing materials, to communicate with you about our products and to administer contests, promotions, events and surveys.
We also use this information to manage sweepstakes, contests, and other promotional activities if you choose to participate.
3.5 To Improve the Site and Your User Experience.
We use the personal information we collect to operate the Site and to improve your experience when you place an order from the Site or use the Site to obtain information. We may use your personal information to develop and improve the content, materials, products, and services that we make available through the Site and the Site’s functionality, to inform you of marketing and communication plans and strategies, to evaluate user needs and customize Site content, and your browsing experience; and for other legitimate and lawful business purposes. We use the personal information to help with proper Site function.
We may use other third-party analytic tools to process information about your use of the Site, including when you visit the Site, URLs of the websites that you visit prior to visiting the Site and when you visit those websites, and IP addresses assigned to the devices from where you access the Internet.
Our analytics providers may set and read Cookies to collect this data and your web browser will automatically send data collected by those Cookies to our analytics providers. This information is used for our own internal purposes to improve the content of this Site, to enhance users’ experience when visiting our Site, and to customize the content and/or layout of our pages. All information of user behavior described in this section will be recorded on a group basis, and is not personally identifiable. We may combine information collected by third-party analytics with other information, including personal information. We will treat such combined information as personal information.
3.6 To Provide Targeted Advertising.
We use third parties to provide internet-based advertising services. These services collect data about your interactions with the Site and other websites to send you targeted advertisements for goods and services. The data collected may be associated with your personal information. These advertisements may appear on the Site and on other websites and may be sent to you via email.
To change your preferences with respect to certain online ads and to obtain more information about third-party ad networks and online behavioral advertising, visit National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Changing your settings with individual browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads.
3.7 Rakuten Advertising.
3.8 Information Regarding Your Orders.
We use personal information to allow you to place orders, to communicate with you about your purchase, account information, shipping information or for customer service reasons.
3.9 To Protect our Legal Rights and the Rights of Others.
We may use personal information to protect our legal rights or interests, or those of others, including to bring a legal action against you or anyone who may be causing harm to us, the Site, or other users of the Site.
To accommodate your requests for ADA related accommodations when you use the Site.
4. WHEN WE SHARE PERSONAL INFORMATION
We limit with whom we share your personal information. We will not sell your personal information for monetary compensation. We may share your Information, including your personal information, with the following persons or entities:
4.1 Employees and Affiliates.
We may share personal information with our employees, independent contractors and affiliated companies for purposes of responding to your requests, to assist with your orders and to assist with the operation of our Site, our stores and our business.
4.2 Service Providers.
We may share your personal information, with third parties and service providers which perform services for us or to help us market or advertise to you. We use service providers for order fulfillment, payment processing, fraud prevention, advertising, professional services, print media providers, product reviews, live chat, packaging and mailing products or marketing materials, website hosting, SMS marketing communications service providers, providing direct messaging services, identity resolution, and other service providers needed to operate our business and meet your customer service needs.
4.3 Social Media and Digital Advertising Companies.
We also may share your information with advertising technology providers, social media companies, user experience providers, digital retargeting providers, and data enrichment providers.
4.4 Legal Requirements.
We may use your Information and share it with third parties to the extent required by applicable law, including in the event of a subpoena, court order, or law enforcement request. We will use the Information and share it with third parties if we believe doing so is necessary to operate the Site or to protect our rights or the rights of others, including disclosing information necessary to identify, contact, or bring legal action in the event of a violation of our contracts, terms, or policies.
4.5 Business Transactions.
All Information we collect from you when you use the Site is exclusively the property of GymnasticsVille. If GymnasticsVille undergoes a change in control, acquisition, merger, reorganization, bankruptcy or asset sale, all Information owned by or in the control of GymnasticsVille may be transferred, sold, shared, or otherwise disclosed to the successor of the transaction.
5. USING AND DISCLOSING DE-IDENTIFIED OR AGGREGATED INFORMATION.
GymnasticsVille may collect, use, share, transfer and otherwise process de-identified and aggregated information that it receives or creates for any purposes in its sole discretion, in compliance with applicable laws. GymnasticsVille is the sole and exclusive owner of such de-identified and aggregated information, including if we de-identify the information so that it is no longer considered personal information under applicable laws.
We may combine Information you give us with other Information from GymnasticsVille sources, transactions and communications. This may include, but is not limited to, information from GymnasticsVille stores, direct mail, catalogs, emails, SMS/MMS messages, special events, products and applications, or other GymnasticsVille interactions. We may aggregate personal information and other Information. We will not re-identify that personal information and other Information once aggregated.
GymnasticsVille uses commercially reasonable efforts to protect your personal information. GymnasticsVille and its third-party service providers have implemented security measures to help protect against the risk of loss, misuse or alteration of any Information under GymnasticsVille’s control. GymnasticsVille uses industry standard encryption protocols to safeguard the security of your transactions.
YOU UNDERSTAND THAT NO DATA TRANSMISSION OVER THE INTERNET OR DEVICE CAN BE GUARANTEED TO BE 100% SECURE. WHILE WE STRIVE TO PROTECT PERSONAL INFORMATION, WE DO NOT GUARANTEE THE SECURITY OF PERSONAL INFORMATION AND YOU PROVIDE PERSONAL INFORMATION AT YOUR OWN RISK.
7. ONLINE ADVERTISING.
GymnasticsVille participates in interest-based advertising, tailored to how you browse or shop, or you may see advertising for GymnasticsVille on other websites based on your browser behavior across websites. Some websites where GymnasticsVille may advertise belong to ad networks that use your web browsing history to choose which ads to display on their network websites. Those ads include advertising for GymnasticsVille. Some personal information may be used to help us advertise to you.
Other sites where you see our ads, such as Facebook, may use interest preferences that you have chosen on those sites, as well as registration and other information about you, to choose which ads to display to you. Information collected by our advertising service providers through Cookies and other technologies may include browsing behavior, referring sites and your response to advertisements. The information we collect in this manner is used to improve our advertising.
If you receive a targeted advertisement, you may click on the displayed icon to receive more information and you may choose to opt-out. Your opt-out choices may be affected by your use of a specific device, your browser settings or your log-on credentials. Please refer to the website that you are visiting, your browser and/or your device settings for additional information. If you opt out, you may still receive online advertising from GymnasticsVille, which is based on your preferences or online behavior. GymnasticsVille uses multiple online advertising programs, so opting out of one program does not opt you out from all online advertising.
8. THIRD-PARTY WEBSITES.
For your convenience, the Site may link to, or be linked to, websites not maintained or controlled by GymnasticsVille. This does not imply any affiliation with, or an endorsement, authorization, sponsorship or promotion of a non-GymnasticsVille website or its owner. GymnasticsVille is not responsible for the privacy policies or practices of any third parties or any third-party websites. If you choose to access third-party websites, you do so at your own risk, and you should read the terms and conditions and privacy policies for each website that you visit.
9. SOCIAL MEDIA WEBSITES.
GymnasticsVille participates in social media platforms such as Facebook®, Twitter®, Instagram® and YouTube® that enable online sharing and collaboration among customers. This Site may allow you to connect to and share information with these various social media platforms. These features may require us to implement Cookies, plug-ins, and application protocol interfaces (APIs) provided by those social media platforms to facilitate those communications and features.
By choosing to use any third-party social media platform or choosing to share content or communications with any social media platform, you allow us to share information with the designated social media platform. We cannot control any policies or terms of any third-party platforms. As a result, we cannot be responsible for any use of your Information or content by a third-party platform, which you use at your own risk.
10. ACCESS BY CHILDREN.
The Site is not directed at children. GymnasticsVille does not knowingly collect, use, or share personal information from children under thirteen (13) years old. If a parent or legal guardian learns that their child provided us with personal information without his or her consent, please contact us.
11. ACCESS FROM OUTSIDE THE UNITED STATES.
The Site is intended for consumers within the United States. If you access the Site from outside the United States, please be aware that personal information may be transferred to, stored in, and processed in the United States.
12. HOW TO CONTACT GymnasticsVille.